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                  <text>SOCIAL FACTORS AND COMMUNICATION IN PSYCHIATRIC PATIENTS

I:
11:

III:

From

Pollack Ph.D.

Choice and Results of Therapy

-

Duration of Hospitalization and Diagnosis

- Robert

Observations in an Interview Setting

- Joseph Jaffe

Max

L. Kahn Ph.D.

.

M.D.

the Department or Murmantal Psychiatry, Hillside Hospital, Glen Oaks,

L.I. , NJ.

Presented October 19, 1958,

at Hillside Hospital.

�III:

9-29-58

Social Factors and Commmication in Psychiatric Patients
1: Choice and Results of Therapy
Recent investigations by Hollingshead, Redlich, Frank, Levinson
and others have indicated a

relation

between

social class and

psychiatric disorder with respect to type and incidence of mental

illness, selection

be present

and maintenance of treatment and therapeutic outcome.

report is concerned with the role of social factors in the

.

selection and efﬁcacy of therapy in Hillside Hospital.
me most intensive analysis of the relationship of social class to
mental

illness has

been recently reported by Hollingshead, Redlich and

their coworkers. In their studies the population of New Haven was
divided into five social classes on the basis of weighted criteria or
education, occupation and place of residence. or the residents who were
under psychiatric care, those from the upper social classes were more

frequently treated with psychotherapy, while organic treatment or

custodial care

was more

comm among the lower classes. Of the

psychotherapies, psychoanalysis was entirely restricted to the We upper
groups. Social class was the predominant determinant of the type of

treatment selected even when the diagnosis was held constant. They
summarize

their observations as follows: I'....

it

is found that

and
does
treatment
not depend on psychological
medical determinants

alone, but on the status position of the patient as well. Psychotherapeuﬁc

in disproportionately high degree to the upper social
data of this study would seem to indicate that most

methods are, applied

levels.

The

�in a setting where the background of the
patient is similar to that of the therapist."
It is possible, however, to relate the results obtained from these
commity studies to such selective factors as the patient's financial
psychotherapy takes place

resources or the extent and type of treatment
more

critical test of the

facilities available.

A

importance of social factors affecting choice

of treatment would be in a setting where the same therapeutic tecrmiques
and services are

available to

all patients, regardless

of their ability

to pay.

is

at Hillside Hospital. the of the main
criteria for accepting patients is their “ability to participate
profitably in psychotherapy." Individual psychoanalytically oriented
psychotherapy is regarded as the primary method of treatment with
organic therapies available when needed. Thus a patient is seen in
This requirement

met

regular therapeutic sessions throughout his hospital stay even

when

undergoing a course of caustic therapy. The average length of hospital

stay

is six

months, with some

The purpose

patients remaining from

of the present report

is

12

to 16 months.

to smnmarize the relation

factors of age, education, place of birth, and social
attitude (as measured by the California F scale) to the selection or
between the

treatment and the ratings of improvement at time of discharge in this
environment.

muons
1957 was

The

entire in-patient adult population of

studied. This consisted of

171

patients,

March 7,

57 men and 111; women ,

ranging in age from 16 to 68 years, with a mean of 35 years.

�Procedure: The patients were tested with a ten-item modification

of the California F scale suggested by Levinson. The

F

scale is a

questionnaire which has been related to such factors as authoritarianism,
acquiescence, ethnocentrism and

rigidity.

The

patient reads ten

statements and indicates whether he agrees or disagrees with each
statement and to what extent.
from one to seven and the

The

score given for each item ranges

total score range is

10

to 70.

The

greater

the agreement the higher the score obtained. The statements themselves

are extreme, uncritical or stereotyped expressions. For example, one
of the statements
would be

is: "If

people would talk less and work more, everybody

better off."

Choice of Therapy:

will first take up the relation of these social and psychological
factors to selection for treatment. During the period of this study,
(Table I) approximately one-third of the patients received convulsive
The
small
with
and
two-thirds
treated
psychotherapy
were
only.
therapy
group of patients who received insulin coma and drug therapies are not
We

represented on the slide.

When compared

to psychotherapy patients, the

convulsive group were older, had fewer years of education

not completed grade school

also had a higher

F

-

-

many had

and were frequently foreign born.

They

score, which indicates that these patients tended

to agree with social stereotypes.
At this time, the psychiatric residents and their supervisors
were also tested. Their average F score was 21.8 with a mean age of
thus more closely approximating the psychotherapy group than the

33 .9.

�electroshock group.
This figure has dealt with group averages for each of the factors
mentioned. There was however marked

at
the patients is

variability within each of the

groups, with patients

each end of a wide range.

grouping

shown

group with reSpect to length of

convulsive therapy.

As

One method

in the analysis of the electroshock
hospitalization prior to receiving

illustrated in the next table

electroshock patients were divided into three groups:
were
and

(Table

II),

the

1) those who

after admission, 2) between three
after six months. There is a definite correlation

treated within three
six months, and 3)

of sub-

months

prior to convulsive therapy and F score, age,
education and birthplace. It is of interest that there is a gradient
for each of the social factors. As a group the patients referred for
between length of stay

convulsive therapy

after six

months of

hospitalization are most similar

to the psychotherapy patients with respect to each of the factors.
Che

set of data not

shown

in the slide is the ratio of male to

female patients referred for somatic therapy during each of these

hospitalization periods. Although the ratio of females to males in
the hospital population is two to one, hh per cent of the patients in
the group treated within three months were male.

In the group

hospitalized for six months prior to convulsive therapy, however, only
7

per cent are males. Thus, male patients are referred for electroshock

earlier in their hospital stay than
As

patients.
expected, a larger proportion of depressed patients
female

~ 52

cent - received electroshock than did those with other diagnoses.

per
To

�-5.
control for the factor of diagnosis in choice of treatment, the psychotic
depression patients were subdivided into those

who

received electroshock

and those who were given psychotherapy alone.

The

results are

the next slide (Table

III).

While the two groups are comparable

age and education, the electroshock
mean F

shown

in

for

patients had a significantly higher

score and a higher percentage were foreign born. Thus,

it may

that persons classified as having a psychotic depression are not
necessarily referred for electroshock because they are older or less
educated, but rather that they come from cultural backgrounds that are
be

more commonly

associated with psychologic processes that

make

successful

in the psychoanalytically oriented psychotherapeutic
relationship less likely. These findings are consistent with previous
studies which have shown that patient-therapist differences in systems
communication

of values

may hamper

Redlich note:

"We

therapeutic relationship.

As

Hollingshead and

are not sure what attributes a good patient must have,

but they include sensitivity, intelligence, Social and intellectual
standards similar to the psychiatrist‘s, a will to

do

desire to improve one's personality and status in

life,

attractiveness and charm. Rarely will such standards

one's best, a
youth,

be admitted by

psychiatrists. On the contrary, psychiatrists claim that the selection
for treatment is based on purely psychiatric criteria....."
Results of Therapy:

Social factors are as significantly related to treatment result
as they are to treatment selection.

hospital treatment

on

To

the 171 patients,

analyze the effects of the
we

selected the discharge

�evaluation as the criterion of improvement. At time of discharge a

patient is classified in

one of four

categories: recovered,

much

improved, improved or unimproved.

relation of social factors to the discharge evaluations is
presented in the next slide (Table IV). There is a definite, almost
The

linear relationship, between the improvement rating and these four
social factors. The recovered group of patients had the highest F
scores, were oldest, least educated and
of foreign

birth. In contrast,

showed the

highest incidence

the unimproved group had the lowest F

scores, were younger and better educated - almost all having gone to
college - and were primarily native~born.

for patients treated with convulsive therapy
the improvement ratings parallel those for the total population.

Analyzing the data

(Table V)

Again, the recovered group had the highest mean F scores, was the oldest,
most poorly educated with the highest incidence of foreign

birth.

The

illustrates the relation of these observations

next slide (Table VI)

to time of referral for treatment. Within the electroshock group
67

per cent of those

who were

treated early in the course of

hoSpitalization were rated as recovered or
those treated

after six

these two groups.
were more

much improved, whereas

months only 30 per cent were

As was

noted

earlier, patients in this latter

similar to the psychotherapy group

It is

classified in

WEUh

respect to these

not surprising, therefore, that they were
treated with somatotheragy only after an extensive course of

social factors.

psychotherapy.

group

�.7In summary, the observations that social factors are related to
type of therapy received as well as therapeutic outcome are consistent

with the studies of Hollingshead, Redlich and their coaworkers.

their findings in demonstrating
that these factors are also significant in a hospital setting where
where
and
selection
of
not
therapeutic
criterion
to
a
is
pay
ability
all forms of therapy are equally available to the entire population.

Furthermore, the present studies extenii

While

the relation between social factors and treatment selection

are clear, and are consistent with previous findings, the relation of
these factors to improvement ratings appears paradoxical.
observations that those patients with high
and

less educated,

more

F

scores,

The

who were

older

often received convulsive therapy and were

discharged more frequently as recovered are consistent with the results

reported in 1956 in a follow-up study of Hillside Hospital patients
conducted by Rachlin, Goldman, Lurie, Gurvitz and Rachlin.

It is

possible that the differences in communication between therapist
patient that result in referral for convulsive therapy may also
influence the discharge rating. Thus,

Kahn and

and

Fink have previously

to denial, evasion,
and
benefit
most
receive
to
and
of
cliches
use
are
likely
stereotypy
from electroshock. Such language patterns appear more frequent in
shown

that verbally

uncommunicative persons, prone

persons in the lower socioeconomic groups. Because of the differences

therapist and patient, the therapist may set different criteria
for improvement for the older less educated patients than he does for

between

the young, sophisticated ones,

�class patient

The lower

may

also set goals for himself that are

The
from
class
patient's
the
different
patient.
upper
qualitatively
aspirations for himself and the therapist's expectancy for the patient
of
time
of
hospital
improvement
at
Ratings
an
interactive
are
process.

discharge are relative in that they refer to a baseline of premorbid
functioning. Thus the rating of recovered is defined as, "the reasonable

expectation that the patient will be able to return to his community
and function as

well, or better, than

he did before he became

ill."

therapist's perception of the patient's premorbid functioning may
be influenced by the distance between his value system and that of
the patient and both influenced by their social class. ‘The greater
the social distance between therapist and patient the less rigorous
the requirements for behavioral change. Fer example, for older, lower
class patients, ability to resume work may loom as the major criterion
The

of improvement. For the upper class patient work adjustment
only one of a

may be

host of criteria, including such intangibles as work

gratification, ease of sociability, etc..
This presentation has dealt with a few of the relationships
between social factors and psychiatric treatment in a voluntary,
psychotherapeutically-oriented hospital. The other speakers will
deal with

many

of the questions

left

unanswered

in this report.

�THERAPY SELECTION

F

Score

Yrs. of
Education

Foreign

gMeanz

Age
{Mean}

Electroshock
(Ii-57)

14306

’40.3

11-2

26%

Psychotherapy

36.1;

32.6

11.8

9%

Groggs

(Na102)

SMean)

%

Born

�.10TABLE

II

LENGTH OF HOSPITALIZATION PRIOR TO
ADMINISTRATION OF ELEBTROSHOCK

F Score
gMeanz

Groygs

Less than

3

{N-Bh)
3

mos.

to 6 mos.

(N-IO)

More

than 6 mos.

(N~13)

Age
(Mean!

Yrs. of
Education
Ween!

%

ForeignBorn

148.3

M45

10.1

1:173

he. 7

39.8

11.7

30%

32.9

29.5

13.14

�-11TABLE

III

SELECTION OF THERAPY IN PATIENTS
WITH PSYCHOTIC DEPRESSION

Yrs. of
Education

Foreign—
Born

F Score
SMean!

Age
SMean)

Electroahock
(N'Bl)

50.3

h8.6

10.6

1:253

Psychotherapy

h1.0

h7.6

10.0

2h%

GrouEs

(n-29)

SMean)___

%

�-12TABLE

:1

SOCIAL FACTORS AND DISCHARGE EVALUATION

F Score
SMean)

Age
gMean)

Yrs. of
Education
gMeanz

1 ForeignBonn

h2.9

Mus

10.7

Much Improved

39.0

35.6

11.2

22%

Improved

36.1

31.2

11.2

16%

31.2

13.2

11%

Recovered

h1%

(N-17 )

(n-82)

(N'63)

Uhimproved

(n-9)

31.1

�-13TABLE V

DISCHARGE EVKLUATION IN CONVULSIVE THERAPY

Yrs.‘of

F Score
sMeanz

Age
SMeanz

Education

%

Foreign-

SMeanz

Born

53.1

51.6

9.u

50%

(N-26)

h2.0

h3.8

10.6

35%

Improved and
unimproved
(Ni23)

39.7

32.3

12.3

12%

Recovered
(N-B)

Much Improved

�-m-

M
TABLE VI

LENGTH OF HOSPITALIZATION PRIOR TO ELECTROSHOCK
AND DISCHARGE EVALUATION

Recovered

Much

8:

Iﬂroved

Improved
U

raved

Groggs

Less than

32%

6 mos.

70%

30%

than 6 mos.

31%

59%

(n-Bh)
3

to

ms.

68%

3

(N-lO)

More

(N-13)

&amp;

�III:

9-29-58

-15-

Social Factors and Communication in Psychiatric Patients

II: Duration of Hospitalization

and Diagnosis

Just heard a presentation of factors associated with the
selection and results of treatments. I will next conéider the relation
You have

of these factors to length of hospitalization and to diagnosis.

It is

obvious that the length of time a patient stays in a mental

hospital is related to the particular function and philosophy of the
institution. In an institution such as Hillside Hospital which admits
only voluntary patients and emphasizes psychoanalytically oriented psychothe
In
limited.
particular
of
is
the
hospitalization
length
therapy,
montthin
16
from
complete
to
one
was
the
studied
the
population
range
L

months.
of
six
over
with
an
stay
slightly
average
hospital,

Several factors can.be postulated which might be related to the
duration of hospitalization. Since

it commonly takes less

time to produce

behavioral change with convulsive therapy than with psychotherapy, one
would expect to

find that the consulsive therapy patients are kept in the

hospital for the shortest period while the psychotherapy patients are here
longer. The data, as presented in Table VII, shows no significant difference
between the two groups.

If

anything, there

is a slight

tendency for

psychotherapy patients at Hillside to be institutionalized for the shorter

period.
A

second possible factor

is the severity of the patient's illness.

be
who
will
necessarily
more
intractable
those
are
that
patients
It
maintained in the hospital further to receive additional treatment.
Examination
demonstrates
shown
Table
in
VIII,
the
however,
as
data,
of
those
that while
patients hospitalized for the shortest period do have
may

be

�Much
and
Improved,
Recovered
of
of
ratings
incidence
discharge
a higher
and
chance
are not significant.
variation
within
a
differences
are
the

In the Hillside followhup study of Rachlin
there was no relationship

EELEE'

it

was

also found that

between discharge evaluation and length of time

in the hospital.
On the basis of the data and discussion presented by Dr. Pollack,
be
should
a relationship
there
that
hypothesis
advance
the
further
can

we

of
and
duration
hospitalization.
the
background
social
patient's
we
oriented
psychotherapy
psychoanalytically
With Hillside's stress on
would expect that those patients who are most like the therapists with regard
between a

to these factors.would be kept

The
the
period.
for
longest
the
in
hospital

data is presented in Table IX. Patients

shortest

who were

period had the highest F scores, were

hospitalized for the

oldest, had the fewest

Conversely,
born.
of
native
and
smallest
the
percentage
education
of
years
F
the
lowest
had
the
scores,
the
who
longest
the
in
hospital
were
those
of
and
smallest
the
percentage
education
of
most
years
youngest ages, the

foreign born. These differences are statistically significant.
In Table X a similar analysis is shown for only those patients
receiving electroshock.

Again, each of these factors

is related to duration

of hospitalization.
The same

results are obtained

psychotherapy only

is

when

the data of those patients receiving

While
XI.
shown
Table
in
as
analyzed separately,

F
low
have
Pollack
Dr.
scores, are
indicated,
as
these patients as a group,

electroshock
the
than
born
and
native
more
education
have
more
younger,

patients, there is

still

a significant difference within the group in the

the
time
in
hospital.
of
the
to
length
according
direction
predicted

�These same relationships of

social factors to hospitalization are

found even when the patients were subdivided according to

diagnosis. In Table XII the data is shown for the

in the hospital for each diagnostic group.

F

their final

score and months

The diagnoses were subdivided

into four major groups and include all but three patients in the population
studied. For each group there is a significant difference between those

in the hospital for the shortest and the longest periods, with those in
the longest having the lowest scores. Similar results are shown when the
data

is

analyzed

It is also

shown

for

each diagnostic group with respect to age (Table XIII).

for education (Table

schizophrenic patients

stay.

It

who were

who

XIV), with the exception of the

had about the same education

for each length of

should be noted, though, that many of the schizophrenic patients

here for ten months or more were quite young - around 16 or 17,

and so did not have the opportunity to receive education beyond the middle

of high school.
Analysis of place of

hospitalization is

shown

is associated with a

birth for
in Table

each diagnostic group and length of

XV.

marked decrease

Increase in length of hospitalization

in the

with the exception of the schizophrenics,

number

who

of foreign born, again

as a group, had very few such

persons.
The

previous tables have indicated that not only

is there

a significant

relation between each of the social factors studied and length of
hospitalization, but that there are large differences between the diagnostic
groups themselves, even when comparing patients with the same period of

hospitalization.
in Table

XVI.

The summary

It is

data comparing the diagnostic groups

is

shown

clear that patients diagnosed as involutional psychosis

�have the highest F scores, the

oldest ages, the least years of education,

highest incidence of foreign born. In contrast, the schizophrenics
have the lowest F scores, were the youngest, had the most education and the
and the

of foreign born. The manic-depressive and psychoneurotic
involutionals
the
to
closer
with
the
manic-depressive
between,
in
patients fell

least

number

like the schizophrenics.
relationship between these social factors

and the psychoneurotics most

This marked

and diagnosis

is not surprising. Certainly the relationship of age and diagnosis is an
established concept in clinical psychiatry. In the involutional disorders
and
What

names themselves have a chronological conndstion.

in dementia praecox the

is

unexpected, however,

is that

age should also be

related to the

and
that the
and
disorders,
psychoneurotic
of
manic-depressive
diagnosis
other social factors of education, place of birth and F score should

in
this hospital.
the
diagnostic
major
groups
differentiate
all
significantly
we have postulated two hypotheses to account for these relationships.
The first is based on the fact that persons from different social backgrounds
acquire different habitual
and expression.

modes

of adaptation and patterns of communication

Accordingly, under conditions of stress, damaged brain

function, or other etiological conditions associated with the onset of
mental illness, a person will show those behavior patterns or symptoms

his habitual patterns. Thus, a person from
background
communicate
in nonsverbal,
to
more
lower
apt
social
class
is
a
do
so in
to
more
while
class
people
likely
are
physical terms,
upper

which are of the same type as

ideational and verbal terms. Thus, anger

may be shown by

lower class

people by physical violence, while those from upper classes are more
and
Redlich
Hollingshead
exhortation
argument.
to
to
or
resort
likely

�-19-

have noted

that these differences

among

people of different classes lead

to different psychodynamic patterns in psychoanalytic terms. Thus, aggressive
and sexual behavior

behavior

variation

is

is restricted
among

more acceptable
among

to lower class parents, while such

the upper classes, lending to considerable

the different social classes in superego development.

Irish

Italian patients who were diagnosed
as schizophrenic in a V.A. Hospital, found significant differences in their
types of symptoms related to cultural differences in their family backgrounds.
Patients coming from Irish families in which active expression of emotions
Marvin Opler, studying

and

were frowned upon and with dominant over-protective mothers, were

passive,

compliant and withdrawn, and fearful of anything which might separate them
from the protection of the

hospital. Patients with Italian family backgrounds

that encouraged free expression of
showed

were

assaultive

and

emotion and were ruled by a dominant

destructive behavior, were difficult to

father,

manage and

rebellious against authority.
In a comparable study Miller and Swanson have also noted that

hospitalized schizophrenics exhibit significant social class difference

in symptomatology - lower class patients showing "motoric themes," while
middle class patients exhibit "conceptual or ruminative themes."
According to our hypothesis, then, we would expect

lower social levels would show symptoms

sensory or motor patterns.

Among

that persons

from

that are non-verbal, expressed in

such types of symptoms would be psychomotor

retardation, anorexia, catatonic stupor, muteness, hysterical blindness or
paralysis. In this connection

it is noteworthy that hysterical

symptoms

have
been reported as
the army

far

men

more

frequent

among

enlisted

in

than

officers. In addition hysteria which was apparently so common in‘world.war
I was not nearly so notable in wbrld'war II, and, in fact, has been reported

�in the general population. This decrease, in our view, is
related to the general increase in educational level of the country as a
whole. If one finds a classical case of hysteria in New'York today, I

on the wane

Rican
be
immigrant
Puerto
the
in
likely
it
population who have the poorest socio-cultural background. (One cannot,
of course, ascribe the decrease in hysteria to a greater freedom in sexual

will

understand that

matters;

has

it is

shown,

most

most

common

in

more

poorly educated people who, as Kinsey

are least inhibited sexually).

In the laboratories at Hillside Hospital the investigations of persons
with depressive psychoses have been more intensive.

we have

noted a

common

of
lack
characterized
hy
these
behavior
of
in
people,
premorbid
pattern
imagination, creativity and introspective capacity, and by conventionality
and general rigidity. Similar patterns have been noted in a series of

studies of such patients by other authors.
background, such as

that involving

little

we

or

believe that a poor cultural

no

education, spending early

and
cultural
is
environment,
meager
resources,
in
a
illiterate
largely
years
conducive to the development of such a personality pattern. When mentally
disordered, such persons tend to react with a repertoire of behavior patterns

consistent with their background which
A

we

second hypothesis concerning the

term depression.

relation of social factors to

and
between
do
the
with
has
interaction
patient
to
diagnosis
psychiatrist.

this hypothesis a diagnosis may not be based on an actual
how
of
the
reflection
extent
a
to
but
behavior
great
is
a
pattern,
objective
psychiatrist perceives or identifies the patient. It has been noted frequently
that patients with similar symptoms will be differently diagnosed and treated
depending on their social class. For example, we recently studied three

According to

patients

who were

admitted with similar symptoms of depression, anorexia and

�insomnia.
who was

All three were referred for convulsive therapy.

One woman,

62, born in Russia, of limited education with an F score of 70,

was diagnosed as

involutional melancholia.

this country, with

The second, aged hS, born

in

an F score of 53 and a high school education, was termed

manic-depressive, depressed. The third, aged hh, also born in this country,
with an F score of 33 and a college education, was diagnosed as psychoneurosis,

reactive depression.
In conclusion, in the Hillside Hospital population social factors of
age, education, birthplace and F score are significantly related to the

selection and results of treatment, length of hospitalization and diagnosis.
These findings

illustrate the

importance of social factors in affecting

language and communication patterns and the nature of the interaction

patient and therapist. Current data, both from our own laboratory
and as reported in the work of others, indicates that psychotherapy is most
likely to take place with those persons who most closely resemble the therapists

between

in terms of cultural background and communication pattern. In Hillside, with
its emphasis on psychotherapy, it is clear that patients who best meet this

criteria are also keptthe longest. This is true for either patients
receiving convulsive or psychotherapies alone, and for all diagnostic groups.
In the evaluation of clinical improvement there may well be different
expectancies towards patients in terms of these social factors.
with
may

little

In a person

education and different modes of expression than ourselves,

we

regard, for example, the manifestation of denial as improvement. But

in a patient

much

like ourselves in cultural background, the

denial will be regarded as a defense and the patient

is

showing of

considered unimproved.

patient,himself, may have different expectancies not only in terms of
the type of psychiatric treatment, but for what constitutes improvement as well.

The

�believe also that the attitude of the patient's family may be crucial
in both the patient's and therapist's conception of what constitutes

we

improvement.

relation between social factors and diagnosis was interpreted in
affects
background
cultural
one's
that
indicated
was
First
ways.
it
The

two

the type and

and
accordingly
and
communication,
of
expression
symbolic
pattern

the possible type of

symptoms

a diagnostic statement

behavior pattern.

patient

and

is not

Rather,

it

that will be

shown.

Secondly,

we

believe that

simply an objective evaluation of a given

is

a reflection of the interaction of the

psychiatrist in relation to their respective cultural backgrounds

and modes of communication.

It is

between
mind
the
while
relationship
that
in
to
keep
important

social factors and the psychiatric aspects described is probably applicable
as a generalized principle, the specific findings may vary in different
For example, in a study using the F score at the

settings or institutions.

Boston Psychopathic Hospital, the same relationship to type of treatment
was noted as

in our report,

i.e.,

the electroshock patients had higher

scores than those receiving psychotherapy.

patients there, however,
patients

is

was higher than

Since the average score of the

at Hillside, their psychotherapy

had the same mean score as our electroshock cases.

Another example

the finding of Hollingshead and Redlich that schizophrenia

common

diagnosis proportionately

among

F

was a more

lower than upper classes, while at

Hillside the schizophrenics had the highest education. This discrepancy
two
of
the
in
composition
the
variation
be
accounted
by
for
can probably
middle
from
drawn
the
largely
being
the
Hillside
patients
populations,
lower
classes.
social
few
from
the
or
with
upper
relatively
groups

�-23-

In Hillside the diagnosis of schizophrenia

may

indicate an "interesting"

same
diagnosis
the
population
while
State
Hospital
in
a
patient,

may

represent a "hopeless" patient.

It

be
tested
to
studies
these
by
raised
remains for the hypotheses

In
involved.
the
psychological
of
processes
studies
and for further
interaction.
communicative
of
studies
on
been
working
have
particular we
Some

Dr.

of the details

Jaffe.

and findings of

this

work

will next be presented by

�DURATION OF HOSPITALIZATION AND TYPE OF TREATMENT

in Ho§ita1

Months

Treatment Grog-pa

1

-

5

6

-

9

10 or more

Electroshock (S?)

26%

30%

M453

Psychotherapy (102)

32%

he}!

25%

" 5.73
df " 2

(3112

p

-

N.S.

�-25TABLE

VIII

DURATION OF HOSPITALIZATION AND DISCHARGE EVALUATION

Discharge Evaluation
Months

in

Hoggital

Recovered or
Much Iggroved

Improved or

raved
EM

1-5 (h9)

69%

31%

6-9

55%

15%

52%

148%

(624)

10 or

more (58)

Chi2

df

p

-

3-83
2

N.S.

�- 26..
TABLE IX

DURATION OF HOSPITALIZATION AND F SCORE, AGE, EDUCATION
AND PLACE OF BIRTH

in Hogi‘bal

Months

91-192

-

9
{bl-6h}

10 or more

133.9

10.5

31.0

Mean
Age

145-5

32-5

27 .9

Years
Education

10.0

11.9

12.8

W

19%

10%

1

ean
F Score

M

Mean

5 Foreign Born

-

5

6

ski-582

�-27TABLE X

DURATION OF HDSPITALIZATION AND

F SCORE, AGE, EDUCATION

AND

PLACE OF BIRTH IN PATIENTS RECEIVING ELECTROSHOCK

Months

in Hogaital

-5
pm 52

6

Mean
F Score

58.2

h5.6

3h.9

Mean
Age

51.7

h2.2

32.1

6.5

12.3

13.2

67%

2h%

16%

1

Mean.Years

Education

%

Foreign

Born

-

9
551-172

10 or more
531-25 2

�DURATION OF HOSPITALIZATION AND F SCORE, AGE, EDUCATION
AND PLACE OF BIRTH IN PATIENTS RECEIVING PSYCHOTHERAPY ONLY

in HogEital

Months
1

-

S

6

-

10 or more
gN-262

SN‘BB}

9
SN-hB!

Mean
F Score

h0.2

38.6

27.8

Mean
Age

[‘3 c 2

29 o 1

2,4 0 8

11.1;

11.7

12.1:

Mean Years

Education

%

Foreign

Born

30%

16%

8%

�W
TABLE

MEAN

F

XII

OF
DURATION
TO
ACCORDING
GROUPS
DIAGNOSTIC
SCORES FOR

HOSPITALIZATION

Months

Diagnostic

in Hoggital

3;;

L2;

58.2

50.9

35.0

Manic Depressive

h0.02

h6.1

33.1

Psychoneuroses

h0.05

36.6

36.1

Schizophrenia

36.3

38.5

27.6

Greg
Involutional Depression

10 or more

K

�-30TABLE

MEAN AGES FOR

XIII

DIAGNOSTIC GROUPS ACCORDING TO DURATION OF HOSPITALIZATION

10 or more

Diggggstic Gregg

3L;§L

£1;;2_

Involutional Depression

58. 8

5h. 5

52. 3

Manic Depressive

h6.8

39.1

35.5

Psychoneuroses

141.0

27 .1

27.1

Schizophrenia

27.8

27.8

214. 1

�.31TABLE XIV

W

OF
DURATION
TO
ACCORDING
GROUPS
DIAGNOSTIC
FOR
EDUCATION
MEAN YEARS OF

HOSPITALIZATION

Months

in Hogaital
10 or more

1;;;§

51:113

7.1

9.6

16.0

11.0

11.7

12.3

Psychoneuroses

8.7

12.5

12.5

Schizophrenia

13.3

12.3

12.9

giggnostic Groggs

Involutional Dapression

Manic Depressive

�-3 2..
TABLE Lv

OF
DURATION
TO
ACCORDING
GROUPS
DIAGNOSTIC
BORN
FOR
FOREIGN
PERCENTAGE
HOSPITALIZATION

in Hogital

Months

Digestic

Grougs

_1__-_§

6

-

9

10

or more
0

Involutional Depression

57$

113%

Manic Depressive

39%

23%

0

Psychoneuroses

50%

19%

13%

Schizophrenia

10%

8%

12%

�TABLE XVI

DIAGNOSIS AND F SCORE. AGE: EDUCATION AND PLACE OF BIRTH

Dialysis
Involutional
Depression

Mean
F Score

'

Mean
Age

Mean Years

Education

%

Foreign

Born

{NI-21:2

Manic Depressive
(NI-322

Psycho-

' neuroses

Schizophrenia

(Iv-372

$31-68)

52.3

140.8

36.9

32.8

56.7

1:1.9

29.1;

26.1

8.9

11. 5

11. 9

12. 7

146%

26%

22%

10%

�-313-

Relationship:
Patient-Doctor
the
on
Effects of Social.Factors
Setting
Interview
Observations in an

illustrate
will
I
In this report

how

discussed
factors
the social

hypothesis
Our
interview.
clinical
the
in
ommunication
c
affect
morning
this
and
mmunicate,
can co

that this is

why

treatment.
results of psychiatric

and
choice
the
to
relevant
they are

One way

to test

would
hypothesis
such a

actual
an
in
events,
important
psychodynamically
that
he to demonstrate
such
as
age,
factors
to
related
significantly
are
setting,
interview

of
a
study
the
be
might
A
step
first
and.F
score.
education, nativity
communication
of
kind
the
of
representative
which
is
event,
defined
clearly
psychotherapy.
to
relevant
that is

The phenomenon

pattern.
communication
such
one
with
deals
This report
e—recording
tap
the
mentioned
explicitly
the
patient
no
whether
or
studied is
may bear upon
transaction
spontaneous
This
interview.
during an experimental
and
interviews
rimental
in
expe
develops
which
transference situation

t

the

well.
as
in psychotherapy
METHOD:

The

clinical

setting in

which the observations

we re made was an

initial

of
patients
edure
proc
screening
the
of
interview. This was part

interviews
All
hospital.
this
in
therapies
sive
convul
and
referred for drug
the
during
Psychiatry,
imental
Exper
of
Department
the
in
were performed
was
It
tests.
psychological
and
physiological
of
battery
week as a
to
asked
was
The
patient
and
patient.
doctor
the
of
the first meeting
was
procedure
unstructured
generally
and
a
about his difficulties,

tell

�.35followed. The purpose was to get an impression of the patient's communication

patterns,

and

to secure a tape recording of the interaction.

Several months ago,

that the interview

it was

noted that some patients mentioned the fact

was being tape—recorded, whereas

nothing about the procedure. Since that time,

recorded

this data at the conclusion of

I

other patients said

have

each session.

systematically
In addition, the

following experimental structure was purposely introduced.
A

Tanberg tape-recorder was prominently placed beside the desk

which the interview took place.

This instrument was turned on Just before

the patient entered the room, and was clearly in his line of vision.
was about

at

It

the level of the desk, at a distance of about seven feet from

the patient's chair. The red neon glow bulb, the revolving reels of tape,
and the operating noise of the machine could all be observed. An unconcealed
mire ran directly from the instrument, across the desk, to a microphone which
-

lay in clear view between doctor and patient. However, the interviewer
no mention of

by the

made

the recording set-up unless the subject was introduced verbally

patient.

OBSERV£IION33

Since

this experimental structure

have been recorded.
17

was

introduced, 31

initial

interviews

The

tape-recording was mentioned by 1h patients, while
others made no such observation. They will henceforth be referred to as

the "Mention" and

No

Mention" groups respectively.

a) Qualitative: The patients

variety of attitudes.

who

mentioned the recording expressed a

The most common was

curiosity, with inquiry as to the

purpose of the interview, and the use to which the recordings might be put.

�-36A

minority expressed overt suspicion, either refusing to proceed with the

interview for several minutes, or voicing their fears of humiliating or
incriminating uses which might be

did'nt

know

the room was bugged."

made
A

of the recordings.

One

patient said, "I

physician in this group of patients

requested that the recorder be turned off for a

moment so

that

he could ask a

question as a colleague, "off the record." After a spontaneous mention of the

to explore the attitude underlying the remark.

recording, an attempt was

made

This varied from definite

hostility

and suspicion, through mild objection and

uneasiness, to passive acceptance of the procedure. Only one patient expressed

delight, saying, "I'm glad this is being recorded,
In addition to these subjects

who

it's

like a confession."

explicitly mentioned the recording,

patient is included in the "Mention" group.
to the microphone, shook her head as

if

She

one mute

pointed to the recorder, then

to say "no," and covered her mouth

with her hand.

In the

"No

Mention" group, non-verbal recognition of the recording was

often apparent. Most of the patients looked repeatedly at the recorder and
microphone , sometimes
up

furtively. Several of

them

actually touched or picked

the microphone while speaking. I accompanied one patient back to the ward

following the interview, and while chatting in a lighter vein she asked
way, was

that all recorded?"

that the

ﬂNo-mention" group was aware of the recording.

"By

the

Thus there was considerable non-verbal evidence

Quantitative:
Quantitative data for the "Mention" and
Table-XVILIt

is apparent that the

group

"No—mention" groups

is seen in

explicitly remarked about the reabout 20 years. They were also better

who

cording were younger, on the average, by

educated, and with only a single exception were native born.

They had a lower

score on the F scale and I tended to spend more time with them. All the

differences between the groups are statistically significant;

�.37-

TABLE

MENTION

XVII

NO MENTION

53121:).

N=17)

26.7

h5.2

1h.1

p&lt;

.002

10.9

P&lt;:

~02

93

53

I&gt;&lt;:

.05

F SCORE

3h.1

11702

DURATION OF
INTERVIEW (minutes)

39.6

2900

AGE

(years)

EDUCATION
%

(years)

NATIVE BORN

p‘&lt;:’ .05

�DISCUSSION:

Using a

single objective index, 3:2. an overt statement about an

unexpected experimental procedure, two patterns emerge from

patients.

The group of

this

group of

subjects mentioning the recording have the

same

sociological characteristics as those patients from the total Hillside
Hospital population

are treated by psychotherapy alone. They are

who

less

younger, have some college education, are native born, and are

stereotyped in their attitudes. They mention the experimental procedure

in a challenging

way.

Gill,

Newman

and Redlich have described the anxiety-

producing effects of tape-recording psychiatric interviews. This group of

patients meet the stress by verbalization of their subjective reactions.
talk about it, ask questions, object, 222.
The group who do

not mention the recording have the

same

They

sociological

wharacteristics as those patients in the total Hillside Hospital population
who

are typically referred for electroshock

(i;g.

non-venaal therapy) or are

hospitalized for the shortest period. They are older, have at most a high
school education, are more likely to be foreign born, and are stereotyped

in their attitudes as measured by the

F

scale. These patients

the procedure overtly, although they notice
the doctor, whatever you

do

is justified

their compliance

and

what to say, but

I'll be glad to

it.

Their attitude

do

not question

is

"You

are

and should not be questioned."

In

vauiescence they resemble surgical patients who submit
themselves passively to treatment, neither resisting nor actively participating.
When asked to tell about themselves their attitude often is, "I don't know
The "Mention" group

They do

answer any questions you may ask."

display a different attitude toward the therapist.

not treat the physician's procedures as completely outside their

�-39-

verbalize their resistance, and express their negative
feelings directly to the interviewer. The "mention" reaction indicates

jurisdiction.

They

curiosity and the skepticism that Freud felt

was

required of the analytic

patient. In discussing this point, Fenichel notes, that if the patient
"is not skeptical at all, the suspicion is warranted that he is repressing
negative transferences."

It is

not surprising that the interviewer, with

a psychoanalytic orientation, spent about 10 minutes longer with the "mention"
group.

This study demonstrates, then, that these sociological factors

may

be

related to actual differences in the quality of patient-doctor relationship.
In this one limited aspect of the communication pattern, the sociological
background allows us to predict whether the

patient will verbalize his reactions

or not. If this single stress situation is representative of the general
behavior in psychotherapy,

we

can get some notion of why these

related to choice or length of treatment.

'we

factors are

expect that patients

who

decline to mention such an obvious situation as a microphone and tape-recorder,

will be equally loathe to express the variety of feelings about the therapist
which are crucial for analysis of transference.
Further studies of the data are in progress which may increase our
understanding of the observations reported. For example, a detailed content
analysis of the

way

in which the recording

deviant cases.

Two

of these have already been described.

patient, with high

F

score,

who

was mentioned sheds

light

upon the

One was an

older

in contrast to the usual pattern of such

persons, did mention the recording. Hewever, he differed from the other

older patients in having a medical education.

His way of mentioning the

�-h0

-

recording was to suggest a change in the interview from that of doctorpatient to that of colleagues speaking "off the record." One is tempted
to predict the form of his therapeutic resistances from this event. Another
patient mentioned the recording,but in an unusual way. She was delighted
with the "confessional" aspects. In her sociological characteristics, she
too did not fit a clear pattern, being in her 20's, but with a high F
score.

It is

to be noted that she was an ex-Catholic.

Other studies of the psychiatric interview, using experimental stresses
more characteristic of psychotherapy, furnish additional evidence of the
importance of sociological factors. For example, Saslow and Matarozzo

research on psychotherapeutic communication.

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